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AI support for the people who keep your goods moving.

From drivers on the road to warehouse and depot teams, your people can report damage, delays, suspected theft or safety concerns and get guidance by phone or messenger, in their own language.

Our AI agents collect the details, document what happened and keep the right people informed according to your procedures. Dispatch and operations teams spend less time chasing information and coordinating updates, with clearer reporting for managers and customers.

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What strixx handles

Reporting, guidance and coordination across your transport and logistics operations. Built around your procedures and connected to your existing systems.

  • Easy reporting

    Drivers, warehouse staff and depot teams report by phone or messenger in their own language. strixx asks questions and gathers the details.

  • Clear guidance

    Employees get next steps based on your procedures. strixx brings in the responsible person when a decision or approval is needed.

  • Coordinated updates

    strixx informs dispatch, site managers and other responsible teams, following your escalation rules. Less chasing, fewer calls and clearer updates.

  • Structured records

    Details, photos and actions become a structured report, shared with your existing systems through agreed integrations. Less manual paperwork for your team.

Damaged goods at delivery. What happens next?

During unloading, a warehouse employee notices damaged goods. The driver is waiting, and the receiving team needs to know how to proceed.

Here is how strixx can support the response, following your agreed procedures.

  • 1. Report what happened

    The warehouse employee or driver contacts strixx by phone or messenger in their own language. The AI asks about the shipment, location and visible damage.

  • 2. Collect details and give guidance

    strixx requests photos and missing details through messenger, then explains the next steps according to your damage handling procedure. If a decision needs approval, it contacts the responsible person.

  • 3. Coordinate the response

    The warehouse lead and dispatch receive the relevant information. strixx coordinates updates to the driver and customer according to your communication rules, reducing calls and repeated explanations.

  • 4. Keep a complete record

    The details, photos and actions taken are brought together in one structured record. Through agreed integrations, the report reaches your existing systems for customer follow-up, claims handling and analysis.

Better data.
Better decisions.

Easier reporting brings more incidents and useful details into view. strixx automatically structures and analyses this information, helping you measure safety and security risks and decide where to act, with less manual analysis.

  • See where problems occur

    Identify routes, depots and customer sites with recurring damage, delays or security incidents. Use the findings to focus reviews and preventive measures.

  • Understand recurring issues

    AI analysis highlights patterns across reports, helping you investigate repeated problems and decide where procedures, training or equipment need attention.

  • Track what changes

    Compare incident trends over time and across operations. Give managers clear summaries to review whether corrective actions are helping and where further attention is needed.

Built around
your operation.

We work with your team to choose a starting workflow, such as cargo damage, delivery issues or security incidents. Together, we define what the AI should handle, when a person takes over and where information needs to go.

We then build and test the solution with your people, using your procedures and connecting the systems involved. Start with one team, site or workflow, and expand as your needs grow.

TAPA member

strixx participates in the TAPA transport security community. This exchange informs how we build workflows for cargo security, incident reporting and response.

30 minutes with

Eugen Leikom

Bring an example from your operation. We’ll show you how strixx could handle the reporting, guidance and coordination, and discuss a practical starting point for your team.

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